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Help & FAQs

Find solutions to common queries in our informative FAQ.

FAQs

Lead Generation

What is the Lead Generation System?

Our Lead Generation System is a platform that allows partners to generate leads through sharing links, inviting consumers, and attending events. These leads can convert into sales — which means you earn commissions based on their activity.

How do I generate leads?

You can generate leads in several ways:

  • By directly recruiting new consumers
  • By inviting people to attend events

By sharing referral links or marketing content via email or social media Once someone signs up or engages through your referral, they become your lead

Do I earn from my leads?

Yes! When your lead makes a purchase, you earn commission from that sale. The more active your leads are, the more you can earn.

How is lead ownership assigned?

The system automatically assigns a lead to you based on your referral action:

  • If someone signs up using your referral link or code
  • If you register them during an event

If your consumer recruits another consumer, that new person also becomes your lead The system ensures transparency and fair tracking.

What if someone else recruits a lead I referred?

If you were the original recruiter (via link, event, or code), the system will still track and credit the lead to you, even if someone else is involved later.

How can I track my leads?

You can monitor your leads through the Partner Portal. You’ll see:

  • Lead activity and engagement
  • Sales made by your leads
  • Commissions you've earned

What happens if a lead is inactive?

We use a dynamic reassignment system. Inactive leads may be reassigned based on platform activity rules to ensure engagement, but you’ll always be notified and treated fairly in the process.

Can leads become team members?

Yes! If your consumer recruits a partner, that person becomes part of your team, which gives you access to multi-generation commissions.

Is there a limit to how many leads I can have?

No limits! The more quality leads you bring in, the higher your earning potential.

How do I get started?

Log in to your Partner Portal, access the Lead Generation tools, start sharing your links, and invite people to events. You’ll begin generating leads in no time!

Bluewood Rewards

What is Bluewood Rewards?

Bluewood Rewards is our loyalty program designed to thank you for supporting our store. You can earn points in multiple ways and redeem them for discounts, products, or special promotions.

How do I earn Bluewood Rewards points?

You can earn points through a variety of actions:

  • Purchases – Earn points every time you buy products or services.
  • Referrals – Invite friends and family using your referral code.
  • Sharing – Post about our brand online via email or social media.
  • Reviews – Leave reviews about your experience with our store or products.

Events – Join special events or bonus point campaigns.

Do all purchases earn the same number of points?

Not necessarily. The number of points depends on how much you spend. Some items may have a point cap due to their price or promotion rules.

How do referrals work?

When you refer someone using your unique referral code, and they make a purchase, you earn rewards points. Our system tracks this automatically to ensure you receive proper credit.

Can I earn points for social media or email shares?

Yes! Sharing our brand through supported platforms (email, Facebook, Instagram, etc.) using your referral link earns you points once engagement is verified.

What kind of events give rewards points?

Owner-created events like bonus point promotions, product launches, or sales campaigns are great opportunities to earn extra points.

How do I check my rewards balance?

Log into your Bluewood Rewards account. Your dashboard will display your current points balance and a history of how they were earned.

How do I redeem my points?

When you're ready to check out, you can apply your points toward your purchase for discounts or eligible items, depending on the promotion.

Do my rewards points expire?

Points may expire after a set period of inactivity. Be sure to check the rewards terms in your account or email reminders for expiration notices.

Is there a limit to how many points I can earn?

There’s no hard cap on how many points you can earn, but certain actions (like a single purchase or product) may have a points cap.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

Your account isn’t linked to Bluewood Rewards yet. Link or register now to start earning points on every order!

You can also go to Account Portal to link your account.

We will be storing your Name, Email, and Account Number for the rewards program when you link or register your account.